Whistleblower portal

SpeakUp @ Fido.

If you see behaviour that falls short of our standards, such as fraud, abuse, bribery or misuse of personal data, tell us. Reports are handled discreetly and investigated promptly.

Before you reach out

The right channel
for your concern.

Confidential concerns

Use the SpeakUp form to report misconduct safely. You don't need to share more than you're comfortable with.

Account questions

For help with your account, loans, savings or payments, use Live Chat in the Fido app, call us, or dial *998# for a toll-free callback. Have your 9-digit Fido Client ID ready.

Stay safe

Fido will never ask you to pay money before receiving a loan. Never share your PIN with anyone, including people claiming to be from Fido.

Ready to speak up?

Your report goes directly to a dedicated team and is treated in confidence.